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Telehealth Programs & Services

Telehealth Programs & Services

Telehealth Consultations

‘Telehealth’ consultations via video-conferencing software are an option for patients who are self-isolating and wish to continue their appointment with their Psychologist or Psychiatrist.

Contact your local Clinic to find out more >

Telehealth Programs & Services

Tele – Assessments

Our team are experienced in offering a range of cogntive, performance and mental health assessments which can also be delivered via telehealth consultation. Our team offer assessments in the areas of ADHD, Depression, Anxiety, Sleep, Pain, Behavioural Disorders and Cognitive Performance.

Contact your local Clinic to find out more >

Telehealth Programs & Services

Home tDCS Programs

Transcranial Direct Current Stimulation (tDCS) is an evidence-based neurostimulation therapy which can be delivered at home on a portable device. tDCS may offer positive effects in Depression and Pain management. An initial assessment is necessary to determine suitability for tDCS.

Learn more about Home tDCS Programs >

Telehealth Programs & Services

Online Cognitive Training

The neuroCare team are now integrating My Brain Training, a scientifically proven App-based training program which can integrate with your neuromodulation or psychotherapy program. The app is suited to clients undergoing therapy and counselling for ADHD, Depression, General Cognitive Performance, as well as Rehabilitation.

Learn more about our Online Cognitive Training Programs >

Telehealth Programs & Services

Tele-Neurofeedback

Neurofeedback is an evidence-based brain training therapy to help ADHD and Sleep Disorders. Tele-Neurofeedback is an option for clients who live far away from the clinic or who are in self-isolation. An initial assessment is required to determine suitability and to personalise the program.

Learn more about Neurofeedback >

Telehealth Programs & Services

Home Auditory Training Program™

Auditory Training ProgramTM uses electronically modified music and language to stimulate the auditory pathways and enhance auditory neural plasticity to assist and improve auditory processing abilities. Auditory Problems are found to co-exist with Autism Spectrum Disorder, ADHD, Communication Disorders and Specific Learning Disorders.

See the Listen And Learn Website for more details >

Telehealth FAQs


  • Do you provide Telehealth?
  • Do I need a GP referral to access Telehealth?
  • I am self-isolating, should I still come in for my consultation or assessment?
  • Will I get a Medicare rebate on my Telehealth session?
  • What do I need to consider to engage in Telehealth?
  • How does Tele-Neurofeedback work? Can this be done entirely from home?
  • How can I register for the My Brain Training free trial?
  • Can I integrate My Brain Training with other therapies?
Do you provide Telehealth?

Yes we do. We still want to be able to continue your ongoing care in whatever means is accessible, practical and ensures your safety. However, if you are a new client, our psychology and psychiatry team strongly suggest that if you do not have symptoms of COVID-19, you are feeling fit and physically healthy, your first consultation should be conducted face-to-face, in clinic.

Please note, not all cases are clinically appropriate for Telehealth.

Your treating Psychologist or Psychiatrist will first need to review your referral to determine whether Telehealth is suitable in your case and may need to speak to you or referring GP directly. Speak with our team at your preferred clinic for further assistance.

For existing clients, discuss these options at your next consultation.

Do I need a GP referral to access Telehealth?

Yes, to be eligible for a Medicare rebate.

I am self-isolating, should I still come in for my consultation or assessment?

Telehealth is recommended for those who are self-isolating due to suspected or confirmed COVID-19 illness. If you are feeling healthy and fit, have not been in contact with a known COVID-19 case and are not instructed to be in mandatory isolation, you and your child are still welcome to attend our clinic for assessment and support services. We are practicing social distancing and thorough hygiene and sanitisation procedures. Click here for further details.

Remember, accessing or continuing mental health care during these times is vital.

Will I get a Medicare rebate on my Telehealth session?

Most likely, yes. If you have a referral from your GP for Psychiatry or Psychology (under ‘Better Access to Mental Health’) Medicare rebates will apply.

Please be patient with our administration teams and your therapist as we try to determine an appropriate arrangement for your individual case.

*as of 07/04/2020

What do I need to consider to engage in Telehealth?

Confidentiality and Privacy considerations, including appropriate environments to engage in Telehealth, need to be considered with you and your therapist to determine suitability for telehealth delivery.

We use  teleconferencing technology endorsed by the APS (Australian Psychological Society) to deliver our telehealth services.

This is a simple process and our Client Services team can support you with instructions.

How does Tele-Neurofeedback work? Can this be done entirely from home?

Yes, Tele-Neurofeedback is an entirely remote program and is an option for clients who have completed an onboarding process, where a personalised program has been recommended.

Clinical intake can be conducted via phone conference.

Typically, a QEEG Brain Mapping Assessment would be required to provide you with a personalised program.

After a personalised Neurofeedback program has been recommended, the client and their caregiver/ partner / friend will need to be instructed to set up the equipment and deliver the therapy from home.

Tele-neurofeedback sessions are delivered in real-time with your clinician via the internet.

How can I register for the My Brain Training free trial?

Click on this link to register your details in the contact form at the bottom of the page. One of our team will be in contact with you.

Can I integrate My Brain Training with other therapies?

Yes, your clinician is the best person to integrate multiple therapy modalities in your treatment plan.



Want to learn about your Telehealth options?


Please write to us below, briefly telling us about your situation and how you think we may be able to help. A staff member from one of Sydney or Melbourne Telehealth clinics will be in touch.

For immediate help, we urge you to contact lifeline on 13 11 14

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neuroCare is innovating mental health and performance by personalising therapy following a detailed assessment. neuroCare’s objective, measurable and effective approach is based on our natural ability to learn (neuroplasticity) and technology to accelerate the learning (neuromodulation).

To learn more about what we do worldwide
www.neurocaregroup.com

neuroCademy Professional Training & Science
www.neurocademy.com

Copyright neuroCare Group Pty Ltd. 2020. All rights reserved.


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