neuroCare Clinic


Meet the team

Here to help you

Psychologist & Clinical Director

Martha Mack

B.B.Sc., Grad. Dip. Coun., MAPS, MANSA, BCN
Honorary Fellow – Melbourne Graduate School of Education (University of Melbourne)

Martha Mack is a registered psychologist who has been practising since 1991. She founded the Listen And Learn Centre in 2001.

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Dr. Trevor Brown

B.A. Hons, PhD, University of New England, QEEGD

Trevor is a Senior Neuroscientist with the neuroCare Group, at the Listen And Learn Centre and at the East Melbourne clinic.

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Steven Wickens

B. Sc (Psychology & Psychophysiology), B. Sc (Hons), M. Psych (Clin Neuropsych), MAPS

Steven is a registered psychologist with postgraduate training in clinical neuropsychology and experience in conducting psychological and cognitive assessments.

Educational & Developmental Psycholgist, Art Therapist

Poh Wong

M. Art Therapy, M.Psych. (Ed & Dev), MAPS

Poh’s interests are in motivation, attention, creativity and neuromarkers for neurodevelopmental disorders. Poh has participated in neurofeedback and auditory training, and has experience with administering neuromodulation protocols.

Speech Pathologist

Benjamin Ady

B.A. Psych, M. Speech Path, CPSP, HCSP

Benjamin has extensive experience dealing with children on the Autism Spectrum. Benjamin administers speech and language assessments, prepares and reviews comprehensive assessment reports and supports multidisciplinary interventions with the psychology team, specifically with children that have developmental disorders and disabilities.

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Listening Therapist, Speech Pathologist

Monica Garcia

B.A. Speech Therapy (University of Valparaiso, Chile)

Monica is a program facilitator at the Listen And Learn Centre supporting the delivery of the Auditory Training Program and Neurofeedback, as well as providing administration support to the team.

Neuroscientist & Program Facilitator

Hamish Binnie

B. Sc (Psychology & Psychophysiology), BH.HSc (Hons)

Hamish is a Neurofeedback therapist at the Listen And Learn Centre, who administers frequency band Neurofeedback, Slow Cortical Potential Training, the Auditory Training Program, and other programs and treatment methods such as tDCS and some computer based programs.

Operations Manager (Victoria)

George Mack

George has extensive experience in business development and project management and currently serves as Operations Manager for neuroCare Clinics in Victoria. George is responsible for day-to-day operations and management of teams in oth the Balwyn (Listen And Learn) and East Melbourne Clinics.

Centre Manager, Listen And Learn Centre, Balwyn

Angela McGuire

Angela has extensive experience in business development and project management. the interface between clients and the professional team.

Reception and Administration

Claire Spring

Claire coordinates the day to day administration and also assists the Psychologists with file preparation, data entry, providing follow up with the clients and interfacing between the Psychologist, Schools and clients.

Not sure if our services are right for you?

Speak with the friendly staff at neuroCare Balwyn

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Services at neuroCare East Melbourne

How we can help


Standard Psychological Assessment

Depending on the feelings, moods and symptoms you are experiencing, your case manager will go through various standardized questionnaires so that we can have a first measure of how you are feeling. This will also help us to track your progress later on.

Sleep Assessments

This is where we give you an ‘Actigraphy’ wrist-band to wear for 7 days, to measure sleep/wake patterns, and blue light in your surroundings which may or may not be impacting your quality and duration of sleep. With this tool, we can educate you on what you can do in your daily life to improve your sleep hygiene.

QEEG Assessments

Pronounced like “kyew-ee-ee-gee“, this stands for Quantitative Electroencephalography (EEG) and allows us to have a look at your brain activity. This is a perfectly safe assessment, where we put a cap of electrodes on your head to measure brain activity while you complete tasks on a computer. This assessment lasts between 1 to 2 hours and is usually only a one-off assessment in the beginning.

Therapy Types

Psychological Consult

Psychologists and Clinical Psychologists are trained and experienced to deliver ‘talk-therapy’ or ‘Psychotherapy“. There are a number of different styles of Psychotherapy, a common method is “Cognitive Behavioural Therapy“. This is something our Psychologists offer as a stand-alone consultation, or in combination with TMS or Neurofeedback.

Outpatient TMS + Psychotherapy

Transcranial Magnetic Stimulation (TMS) is an evidence-based therapy program which helps to re-connect pathways between brain regions involved in Depression. Patients may receive 20 – 30 sessions of TMS, These sessions are booked as a 1-hour consultation as it is combined with Psychotherapy. It is recommended to have at least two sessions per week during the program.

Neurofeedback + Psychotherapy

At neuroCare we follow evidence-based applications of Neurofeedback that have been well-researched and shown effective in helping symptoms of ADHD as well as sleep problems. Patients may receive 30 – 40 sessions of Neurofeedback, These sessions are booked as a 1-hour consultation as it is combined with Psychotherapy. It is recommended to have at least two sessions per week during the program.

Getting to the clinic

Find us

Opening Hours

9:00 AM – 5:00 PM
9:00 AM – 5:00 PM
9:00 AM – 5:00 PM
9:00 AM – 5:00 PM
9:00 AM – 5:00 PM


(03) 9816 8811

Level 1, 66 Whitehorse Rd, Balwyn VIC 3103


Our Clinic is situated on Level 1, 66 Whitehorse Road. Access the building from Barnsbury Road.

Public Transport

The 109 Tram runs along Whitehorse Road, the closest stop to the clinic is “Deepdene Shopping Centre/ Whitehorse Rd”.


1-hour parking is available in the area on Barnsbury Road. Customers are advised this is strictly monitored by parking rangers.


Personalising Mental Healthcare since 2001, using state-of-the-art neuromodulation to help children, adults and their families achieve lasting mental wellness.

Copyright neuroCare Group Pty Ltd. 2018. All rights reserved.